Information clerk essential career information:
- 2012 median pay: $25,990
- 2012, number of jobs: 965,150
- Employment growth forecast, 2010-2020: 7 percent
- Entry level education requirements: High school diploma or equivalent
Information clerks; what they do:
Information clerks work in almost every industry known in the U.S. They work in areas ranging from banking, medicine and law to museums, theatres and government.
An information clerk career focuses on providing clerical and administrative support, organizing and collect records, data and information and responding to customer inquiries. An information clerk career also includes keeping information and records, assisting customers and workers with daily administrative duties, organizing and locating specific information for colleagues and customers and making sure they follow proper protocol.
Information clerks work in many industries and carry different titles. For example, correspondence clerks respond and review questions from companies, departments and the general public. Correspondence clerk careers also include responding to emails or written requests for damage inquiries, merchandise, credit information, past due accounts, mistakes in billings and service issues.
The court system needs information clerk skills, court clerk careers include organizing and maintaining court records and files, preparing dockets and case files and informing attorneys and witnesses of court appearances. Other titles include eligibility clerks and file clerks. Eligibility clerks conduct interviews to determine if government assistance applicants qualify for certain programs and resources. File clerks organize and maintain company records, conduct data entry, and retrieve files.
Information clerks job titles:
- Correspondence Clerk
- Data Entry Clerk
- Filing Clerk
- Office Clerk
- Court Clerk
- Clerk Assistant
- Secretary Job
- Data Clerk
- Clerical Clerk
Information Clerks Education, Certification and License Requirements
Typically, people interested in a. information clerk career need a high school diploma. Information clerks typically receive on-the-job training. However, some employers prefer workers who have some postsecondary education. Training includes reviewing and understanding company policies and procedures. Typically, information clerks complete their training in a small amount of time, however, in certain government jobs, information clerk training takes longer to complete.
Information Clerks Job Outlook
Forecast: 7 percent employment growth for information clerks from 2010 to 2020, slower than the average for all occupations. However, job growth typically varies by clerk specialty. For example, the BLS forecasts a 17 percent employment growth for eligibility and interview clerk jobs. The employment growth is due in large part to the healthcare and market research industry.
The BLS forecast an 11 percent employment growth for hotel desk clerks due to the increasing number of new hotels and resorts. On the flip side of this projected job outlook for information clerks, the BLS forecasts a decline in employment for some clerk jobs. The BLS forecasts a 12 percent decline in employment for correspondence clerks. Administrative assistants have taken on more and more tasks previously handled by correspondence clerks.
Information Clerks Salary
- 2012 median annual wage: $25,990
- 2012 workers at the 75th percentile annual wage: $31,430
- 2012, workers at the 25th percentile annual wage: $21,120
- Medical offices
- Government agencies
- Law offices
- Private businesses