Lodging managers essential career information:
- 2012 median pay: $46,810
- 2012, number of jobs: 29,730
- Employment growth forecast, 2010-2020: 8 percent
- Entry level education requirements: High school diploma or equivalent
Lodging managers; what they do:
If customer service, coordinating all aspects of the hospitality industry and working in a demanding and fast-paced environment sounds like a great job, then consider a lodging manager career. Lodging managers ensure guests have a great experience. A lodging management career includes directing, planning and coordinating all lodging activities.
A typical day for a hotel manager includes overseeing guest services and rooms, inspecting all hotel areas for thorough sanitation, welcoming and checking-in guests, and managing all aspects of housekeeping and food quality.
A hotel management career includes tracking all financial aspects of the lodging facility and making sure every lodging detail is up to codes and standards.
A hotel management career includes monitoring employee performance as well as interviewing, training and hiring staff. A hotel manager also resolves all front office and patron issues as well as establishes room rates, monitors all budgets and approves expenses.
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Lodging managers job titles:
- Resort Manager
- Hotel Manager
- Front Office Manager
- Front Desk Manager
- Rooms Director
- Bed and Breakfast Innkeeper
- Hotel Night Manager
Lodging Managers Education, Certification and License Requirements
Typically, people interested in a lodging manager career need a high school diploma and many years of experience working in a hotel or in a relevant setting.
Some smaller lodging establishments require applicants to hold an Associate in Hospitality Management degree or an Associate degree in Business Administration with an emphasis in Food & Hotel Management or some kind of certificate in hospitality management.
Technical, trade and vocational programs offer certificates in hospitality management.
Most full-service hotels require hotel managers to have a Bachelor in Hospitality Management degree, a Bachelor in Business Administration with a Hospitality & Tourism Management Concentration or a Bachelor in Business Administration degree and significant computer knowledge due to advanced computer systems managing many house keeping, food services and reservation operations.
Some colleges and universities offer an MBA with a Hospitality & Tourism Management Concentration.
The Accreditation Commission for Programs in Hospitality Administration provides accreditation for most hospitality management certificates. Many technical high schools offer a two-year program which educates students interested in hotel management careers. The program leads to a professional certification created by the American Hotel and Lodging Educational Institute.
Lodging manager programs cover subjects such as:
- Introduction to the hospitality industry
- Hotel marketing
- Sanitation and safety
- Food preparations
- Food purchasing
- Hotel and restaurant accounting
- Restaurant operations
- Hospitality management
Career Advancement Opportunities
Most full-service hotels offer better opportunities for lodging managers than smaller hotel chains. Some career opportunities range from advancing from an assistant manager to manager or from managing a single hotel to becoming a regional manager for multiple chain locations. However, these advancements can involve relocating to a different town, city or state.
Lodging Managers Job Outlook
Forecast: 8 percent employment growth for lodging managers between 2010 and 2020, slower than average for all occupations.
Although travel and tourism is growing, the hotel industry is shifting to more limited-services lodging and less full-service hotels which require individual departments and lodging managers to operate them. Furthermore, some hotels have cut budgets through eliminating hotel managers or reducing the total number of hotel managers. However, bigger hotel establishments such as resorts and casinos continue to offer job openings for experienced lodging managers.
Lodging Managers Salary
- 2012 median annual wage: $46,810
- 2012 workers at the 75th percentile annual wage: $64,190
- 2012, workers at the 25th percentile annual wage: $36,250
Lodging Managers Major Employers
- Traveler accommodation industry (including hotels and motels)
- RV and recreational camps
- Bed and breakfasts